Toureen Group

Toureen Group

For over 26 years the Toureen Group has been solving complex construction problems for a diverse range of clients, our team of expert’s combines experience and technical knowledge to deliver the most effective solutions for large scale projects. We have been operating our plant movements from our site in Watford since 2010. Mark Weller holds the operator’s licence for Toureen but we have also recruited Jason Francis who started in July 2017 Jason is a CPC holder in both national and international and has 21 years’ experience in the transport and warehouse industry this gives us additional strength to manage our fleet.

Mark, Jason and the team are passionate about the FORS scheme which is supported by our scheme champion Yvonne Everest who ensures that the FORS scheme aligns very closely to Toureen’s Safety ethos. FORS is also helping to add significant value to the business through its many aspects such as driver fatigue management and fuel monitoring techniques to further enhance efficiencies and safety related awareness, especially for our drivers FORS has ensured we are continually working to a high standard by providing the best practice advice, training and a safe working environment through regular industry updates, nationally and locally.

We came across FORS originally as a contractual condition. But soon realised it would benefit us by introducing a more structured Transport system to continually improve on the systems already in place.

Mark Weller confirms that since the company first achieved the Bronze accreditation in 2014 the transport team have further strengthened the systems to support transport operations perform through proactively across the business to insure the workforce including directors continue to support the Standard. We have since maintained FORS Gold which has given the transport Department recognition amongst the senior stakeholders which has motivated them and the business to relentlessly maintain our high standards. As part of our CCS registration Toureen have also undergone CLOCS audits which are fully aligned with the FORS Scheme. These audits have shown our clients our commitment to the overall improvement and maintenance of the FORS standard across our sites.

The accreditation has helped the business grow year on year with some very significant contract wins and some very high profile contracts gained, many of these projects have stipulated FORS Accredited contractors in the tendering process and across the industry there has been an increase in awareness and expectation for the highly regarded ethos. It has also brought credibility and differentiated the business from competitors in a much cluttered market. FORS is communicated through all marketing promotional assets and in tendering documentation.

“The FORS accreditation has helped us achieved 2 of the most high profile jobs we have ever had in Central London.” – Denis Nolan, MD

We have introduced FORS into our induction process for all new fleet drivers. We ensure that fleet drivers are made aware of FORS and the significant benefits FORS offers. New starts are enrolled on the FORS system and are set up with their own Dashboard for E-Learning, as part of our induction we ensure that all drivers undertake the FORS Cycle safety module as we feel this is a key part to road safety and the capital’s Vulnerable Road Users. After induction we continue to communicate the importance of FORS and always ensure that we are promoting the FORS standards and the values it stands for.  We feel this shows the commitment the company has to keeping the FORS Accreditations and its high standards in driver safety.

“Our drivers have benefited from the FORS workshops and the high standard of training that is offered to FORS accredited companies. FORS promotion of achieving highly skilled and trained drivers is Key to our business success.” – Mark Weller, Transport Manager

We have made the progression from Bronze to Gold to make sure we are continually progressing and strengthening the transport department making it as efficient and safe as possible with the latest training and safety alerts from FORS.  This is then reflected in the tendering process for new business and our customers are confident in the knowledge that we run a safe and efficient transport department reflected in our FORS Accreditations.

Performance data




Incidents per 100,000 Kms

Number of PCNs

Jan-Dec 2016

7.2 11(Fleet vehicle increase) 3

Jan-Dec 2017

7.7 7


Percentage improvement 0.5% 36%

0% (due to increase in fleet size this has not improved)

*Annual improvement in MPG and Incidents per 100,000 Kms

  • All high-risk drivers are sent on an annual medical.
  • We do not use any recruitment agency’s we generally recruit drivers through word of mouth and on recommendations. WE display posters and advertisements on social media/ LinkedIn
  • It is important to us as a company to reduce noise pollution and there are many things we do for example our HGV vehicles are fitted with white noise reverse bleepers which can be switched off by the drivers during restricted hours only when a traffic marshal or banksman is in place. A decibel meter available when loading or unloading to make sure the threshold level is not excided, a separate area for washing the vehicles to contain any noise and we use approved routes through London agreed with TFL and the Metropolitan Police.
  • We have started using two places in London, Park Royal transfer station and FCC environmental that transfer muck away by rail

We are continually investing in our Fleet to keep it as new and up to date as possible with the latest in cab technology to aid drivers in their daily roles.  We ensure we keep our vehicles as environmentally friendly as possible by running a fleet of vehicles that have the latest Euro engines, this lowering our impact and C02 emissions. We will be looking in the near future at the possibility of investing in Electric vehicles having recently purchased a Hybrid vehicle to be used mainly on our jobs in the London area.

Continuing our Gold accreditation helps show our workforce and our customers that we are committed to continually updating our Transport department and keeping our drivers up to date with the latest training and safety initiatives to benefit both us and our customers, are goals going forward are to continue the high standards that come with the Gold accreditation and keep improving year on year.

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